Friday 18 May 2018

Graphic Recording blog involves a few book reviews

Review of The Zen Approach to Project Management: Working from your Centre to Balance Expectations and
Performance by George Pitagorsky, PMP

Pitagorsky is a real practitioner who has derived Zen insights from several traditions. He has studied Tibetan Buddhism as well as Indian ideas, and has maintained “a longtime practice of Yoga and the non-dual teachings of Advaita.” Can business merge with spiritual ideas? Pitagorsky remarks, “while perfecting the outer work, important inner work is done, and awakening takes place. This is a book then, for people interested in both managing projects and finding a way to reach their highest potential.” Well, as we know, the Church combined money and spirituality for thousands of years, much to the detriment of millions. Could Zen Buddhism move corporate culture towards environmentalism, justice and philanthropy and represent a nudge away from exploitation? Pitagorsky explains that Zen is about 'blowing the mind' out of its normal view. “It uses techniques like koans, Zen arts, dialectical argument, self enquiry, and meditation to help the practitioner go beyond his intellect to experience things in an unfiltered way." Some of us are cynical, but Pitagorsky does write in an interesting way. And it does merge with the intent of Graphic Recording.
The book is to describe techniques for linking the “essential principles and techniques of managing projects to a 'wisdom' approach for working with complex, people-based activities.” Well, choosing a Graphic Recorder is a wise choice, so I'm still reading. To Pitagorsky, a Zen-based project management approach is a tool for “continuously improving yourself, your projects, the way you work.”
Pitagorsky wants to improve your not only your serenity, but your project management performance. "The Zen approach is about being able to step back without disengaging from the current situation- being simultaneously dispassionately objective and passionate.” Addressing “the Zen of estimating,” he describes how to cope with feeling “reactive in the face of negative emotions” and avoid “burn out, interpersonal strife, client relationship, and credibility problems.” These are examples of Project Management "suffering." This is interesting because Graphic Recording can be a solution that allows whole groups to step back and let go of conflict. So to me the two can compliment each other and merge. Remarks the author, “clinging to what cannot be achieved is a cause of suffering.” My favourite part, “Thinking about the negative is not negative thinking,” as “detailed risk analysis is part of detailed estimation.” Zen Buddhist techniques applied to project management assist directors in acquiring “courage, realism, and balance.”
Composed while he was completing a doctorate, the book is “based on over 20,000 project management hours, and is “written for executives and board members in the private and public sectors, project managers and program leaders, consultants, educators, association leaders.” He includes diagrams and recommends a “strategy map” to “avoid sub-optimal results,” something I like because it is a visual key. Pitagorsky counsels revision, evaluation and communication with senior management. To do this, he offers The Three C’s: Courage, (being candid, honest, saying what needs to be said) Confidence, and Change. For executives, he promotes the three A’s; “Ask, three levels of listening, Acknowledge, Activate.” The book, which contains lively case studies and interviews as well as relevant research, closes with an annotated bibliography, almost a small book review in itself of other resources the author finds worth your while. I found this a helpful and interesting read, written by a project manager with a proven success record and an intriguing twist on the usual corporate culture doctrine. Bridging a spiritual practice with pragmatic professionalism is, according to Pitagorsky, an approach worth meditating about.

Sunday 15 March 2015

What Smart Project Managers Sense About Graphic Facilitation


Ever notice that interpersonal and communications skills are for Project Managers what well-tied laces are for Figure Skaters? 
Ever notice that in Project Management, charts often speak louder than words? Communication breakdowns in Project Management, even if they appear small at first, can quickly threaten an entire endeavour and can drag a full-on business team back into the meeting room for repairs. With so many balls in the air, project managers depends upon conflict solving, active listening and solid interpersonal skills to tackle issues that might threaten a the completion of their project to deadline. With these skills in their leadership tool kit, it's no surprise that project managers are quick to identify the constructive purpose and implicit usefulness in idea-mapping resources created by graphic facilitation. Charts speak loudly in project management. To support communication, the traditional Gantt chart, the Pert Chart, the Budget Control Chart and other tools of visual presentation are essential methods of monitoring project progress and communicating with an active team. These presentation tools make use of the proven connection between adult visual learning and memory. Typical studies claim over 80% of adults are visual learners, creating an advantage in the use of charts, graphs, and more sophisticated graphic images created by a Graphic Facilitator or Visual Recorder. Smart Project Managers are attuned to statistics involving adult learning and retention of ideas and see the evolution from charts to mural-sized recording as a powerful new tool of considerable relevance to their profession.
Compare The Disciplines 
When you compare Graphic Facilitation with Project Management, it becomes quickly obvious that the two disciplines have more than a few factors in common. It's almost as if they are made for one another, and indeed, in the organic evolution of the discipline of Graphic Facilitation, this is not far from the truth. It's easy to see that the group dynamics issues involved in Graphic Facilitation, when professionally and attractively combined into a memorable wall "chart", can represent a huge solutions-maker to Project Managers. What does a smart Project Manager see when they see a talented Graphic Facilitator? Simply put, whenever you are invested in task assignment, it's impossible not to see the value in visual displays. By visually representing key elements of a strategy, enthusiasm is created in a team. By creating visible connections between resources and needs, a project is immediately elevated to a shared image of purpose. 
Invaluable Team-Building
The team-building function is incontestable. In the same way, presenting time-lines, tasks and work plans advances group process by creatively and collectively delineating individual accountability. Creating a clear, easy-to-visualize image of the path towards a project goal has the added benefit of evoking a happy spin on even demanding meetings with an upbeat, lasting record on the wall. Objectives and process are displayed for all, a reference point for discussion far more dynamic when cross-compared with meeting minutes. While communication issues in teamwork are famously dragged down by problems such as a universal tendency to not read meeting minutes, the muralized version of the same event is eye-catching and inviting of lively discussion. Together these benefits serve to offer the “frameable” reference piece great value. The fundamental direction and structure of even the most fluid, evolving team is reinforced with such a tactic, while a cheerful high note is presented to punctuate an established one. 
Smart Project Managers Know
Attuned Project Managers, Community Organizers and Team Leaders quickly perceive the potential for excellence the presence of a Graphic Facilitator represents in any meeting because they know the value of effective communication. Graphic Facilitation services exemplify an economic use of resources and a positive meeting experience for employees and management. Capitalizing on the human capacity for idea-retention through visual learning, project leaders recognize that Graphic Facilitation provides an extremely powerful reference product, one that, when professionally done to top standards, perpetuates good energy long after the last chairs are turned upside down.

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